Incessant Technologies helps organizations with BPM implementations by analyzing and monitoring the core business activity to provide efficiency improvements with support services. Incessant leverages state of the art BPM and cloud technologies to deliver business processes that are efficient, robust, reusable, and scalable, while supporting integration of multiple disparate systems across banking enterprise. With Incessant Delivery Assurance; a proprietary BPM delivery model, Incessant develops innovative banking frameworks and solutions encapsulating complex business processes to rapidly build and deploy new applications. These frameworks for different banking line of businesses help organizations automate and streamline the processes with faster implementations. “We deliver business and security requirements across multiple channels to provide a consistent and secure user experience,” claims Madduri.
Incessant’s experience in technology and domain combined with expertise in architecting, building, and maintaining mission critical business applications enable it to function as an end-to-end BPM services and solutions provider of choice. These BPM service offerings encompass Predictive and Adaptive Decisioning, CRM, Case Management, Reporting, Campaign Management, Regulatory and Compliance management, End-to-End Onboarding and Servicing including KYC and AML, Social, Mobile and Cloud computing.“We work with global customers to re-engineer and automate their business processes and deliver objectives that include, increased transparency, responsiveness, reduced process cycle times, business agility, and value to the business,” asserts Madduri.
Being a Strategic Services Partner to Pegasystems, Appian, IBM BPM, TIBCO and PROGRESS Software, Incessant has been providing BPM consulting and vertical specific solutions with its technology centers spread across US, UK, Australia, Canada, Ireland and India. The company has wide experience in automating customer on-boarding process, payment investigation platforms including credit card disputes and resolution for banking giants globally. In one instance, Incessant streamlined a banking solution for a UK bank by deploying the application within 30 days from inception to production. “Four of the top five leading financial institutes in the U.S. rely on Incessant Technologies to deliver solutions in client on-boarding, account opening, cross-selling, and card disputes management,” states Madduri.
We deploy applications that are adaptable to change in an agile manner and empower business users to configure these changes without relying on IT
Moving forward, Incessant plans to expand its services to complementary areas such as Enterprise Content Management, and business intelligence to provide more value to the customers. The company also aims to increase opportunities to configure customer experience and product offerings across multiple channels in real-time.