PlanSource offers an extensive suite of decision support tools that help consumers determine the right plan based on their unique situation and preferences. “Our decision support tools help consumers select all of their benefits through access to personalized content and videos within the shopping process,” says Williams. Being a SaaS platform, PlanSource keeps up with constantly changing industry trends that include exchange solutions for both the public and private sectors, and consumer preferences toward online selfservice and mobile-friendly applications.
The PlanSource technology platform also comes with a full suite of compliance tools for the Affordable Care Act, whose intensive measurement reporting requirements are causing heartache to employers of all shapes and sizes.
PlanSource has experience with all different types of exchanges—public exchanges as well as private exchanges sponsored by one or more brokers, insurance carriers or consultancies.
We help consumers understand the benefits that are offered to them, and make the right choices based upon their unique needs
The company fosters an innovative, cutting-edge mentality and encourages organizations to embrace change with continual improvement in everything they do. PlanSource has helped insurance carriers improve penetration, employee participation and client retention. For instance, they helped a leading voluntary benefits provider increase employee participation rates by 30 percent. In another example, a public exchange sponsor was looking for a new technology platform to fully automate the shopping and enrollment process for small employers. They selected PlanSource and four months later, the PlanSource technology was up and running in advance of the busy open enrollment season. Moving forward, PlanSource aims to make big investments in consumerism and analytics. “We want to use analytics, not only to perfect the experience for the consumer, but also to provide insights to all our partners on how they can maximize sales and overall engagement with their customers,” concludes Williams.