Ajith J.Pillai, President & CEOTechnology is revolutionizing the insurance sector—Telematics, IoT to autonomous vehicles and advanced safety control mechanisms— all producing more data affecting the underwriting and claims process than ever before. According to 2016 Novarica Surveys of Insurer CIOs data and analytics is the most important issue for business users today followed by social media marketing, digitalization and enterprise mobility. A direct outgrowth of these issues requires the need to logically present and visualize data through business intelligence and reporting to make informed decisions. “Technology is reshaping insurance landscape, in the process increasing the demand for solutions to remain competitive and profitable,” says Ajith J.Pillai, President and CEO, Nous Infosystems. “Nous assists firms to increase their speed to market and effectiveness with Digital Transformation and Software Product Engineering, which go hand in hand with help from Nous’s independent test and validation company Testree. Additionally, we offer solutions including Predictive Analytics based on Big Data, Social Listening and Advocacy, DevOps, innovative Document Management and Customer Relationship Management.”
Over the last decade, Nous has built a robust insurance practice in P&C, Life Insurance and Annuities, and Reinsurance—with key focus areas being Policy Administration and Servicing, Claims and Underwriting, Reinsurance processing, and customer 360-degree analytics. The company prides themselves for infusing the latest technology thought leadership through all of their offerings. “We invest heavily in building technology focused Center of Competencies (CoC) to effectively harness the latest technology trends for clients,” adds Pillai. “Our CoC’s include Business Intelligence and Data Management, Big Data Analytics, Digital and Mobility Services, DevOps and User Experience.”
Nous helps their customers build a digital marketplace to sell insurance products—creating a common platform for vendors to come together and showcase their offerings. The customer value proposition rests in the fact that it is easy to compare products and make the right choice.The company has also been working closely with its insurance customers in building social listening and advocacy capabilities, customer sentiment analysis, insights and analytics.
We invest heavily in building technology focused Center of Competencies (CoC) to effectively harness these trends for our clients
Nous’ Independent Verification and Validation division - Testree, with deep experience in insurance software testing is uniquely positioned to provide the comprehensive technology and quality services demanded by the Insurance Industry. Testree’s Technology Testing division focuses on Automation, Performance, and Mobility Testing to increase enterprise agility.
The company’s clientele in the insurance space includes Fortune 500 and mid-sized companies. In an instance, Nous’s expertise came in handy in supporting a leading international general insurance firm. Nous helped the firm to scale their business meeting market needs, reduce manual errors by 80 percent and increase productivity by 30 percent. The client was using several legacy applications such as the claims management system and the risk management portal, which had become rigid over time and could not scale to meet the needs of the business. Nous implemented a state-of-the-art claims management system along with a built-in pricing engine, a business rule-driven rating engine to automate premium rate lookups and a rule-driven customized CRM application, which integrated with their existing applications.
It is pertinent to mention that Nous is very technology focused and has an internal elite team called TAG (Technology Advisory Group) consisting of the best minds in the organization providing technology oversight on all active engagements. Over the next few years, Nous will continue to consolidate its position in the market as an innovative IT services and solutions company while expanding its geographical footprint to include other parts of the world “We will continue to invest in R&D and build competencies in new and exciting areas of information technology,” concludes Pillai.