“Our focus has always been to bring simplicity into check handling, allowing clients to essentially automate, digitalize, verify, and report the transactions more seamlessly and accurately,” mentions Jeff Hempker, president of Digital Check.
Another big catalyst for Digital Check to reinforce the new era of digital imaging in the financial landscape was the enactment of the Check 21 Act in 2004—which gives banks and other organizations the ability to create electronic images of consumers’ checks in a process known as check truncation. This act has not only strengthened the digitalization efforts of the banks but has also accelerated Digital Check’s growth in the market.
Simplifying Check and Cash Automation
Today, the rising volumes of check payments are necessitating banking organizations to rethink their check handling processes. For one, manual handling of checks is not only time-consuming but also leads to unintended human errors, which can further complicate end-of-day balancing procedures. To overcome this, what banking organizations need are robust automated solutions that can streamline the processes by introducing more accuracy and reliability. Enabling just that is Digital Check.
Digital Check’s expertise in the design and development of check imaging products is helping banks to integrate cutting-edge technologies with conventional banking systems. As a result, banks not only enhance their check processing operations but also streamline the capture and storage of check data for customers’ benefit.
Besides revolutionizing check handling operations, the company is simultaneously facilitating the automation of cash management processes. According to a recent U.S. Federal Reserve report, the total cash in circulation spiked to $2.07 trillion last year, marking an approximate 11.6 percent gain from the earlier year and one of the highest in the last few decades. This trend is further making Digital Check’s cash automation initiatives a timely endeavor. To help banks deal with the consequent demand for cash handling solutions, Digital Check leverages the expertise of a recent acquisition, Benchmark Technology Group, to mark its entry into the cash automation space Benchmark Technology Group has historically blazed an impressive trail in the digitalization of the banking industry with its cash handling hardware and software. The proven solutions native to each company have now converged into one new brand, Avivatech.
“Through Avivatech, one of our major aims is to transform the existing cash and check automation space by integrating both the workflows through one comprehensive solution,” says Jack Malinowski, president of Benchmark Technology Group and CTO of Avivatech.
With the Avivatech solutions, clients can not only reduce the overall handling cost for both cash and check payment modes but also maximize ROI and provide better efficiencies and customer experiences.
Our focus has always been to bring simplicity into cash and check handling, allowing clients to essentially automate, digitalize, verify, and report the transactions seamlessly and accurately
Leveraging Avivatech’s Cashware solutions, Digital Check is simplifying the entire cash and check automation environment. With a dashboard that offers exceptional analytics and custom reporting capabilities, the solution enables clients to derive vital insights in regard to the flow and utilization of cash. The dashboard has multiple sections that help to view how efficient the cash handling devices are, how much cash is needed in them, the transactions executed through cash automation, the health of devices, and so on. It also offers KPIs to identify transactions, retrieve automated reports, track trouble tickets, and schedule cash pickups from the carriers. Cashware is compatible with almost all cash recyclers and teller applications that make it easy to implement in any cash environment.
Following suit is Digital Check’s unified solution for vault operations, named Vault. The offering comes in two configurations: stand-alone and integrated, allowing an organization more flexibility of processing checks alone in a back-counter environment or to process checks, cash, and coin in an integrated transaction. Further, certified with Digital Check’s proprietary check scanners and currency counters, Vault integrates with the existing systems of banking organizations seamlessly, enabling vault tellers to process and proof the cash and check deposits simultaneously in the same workflow. With this solution, vault tellers can remotely manage the vaults while also ensuring security. These are but a few of the many benefits that the Vault brings to the table.
Paving the Way toward the Future of Banking
Currently, in the wake of the pandemic, Digital Check’s solutions are proving to be a boon for several banking organizations, helping them eliminate any hindrances in their day-to-day operations. Owing to the social distancing regulations, many banks have reduced their foot traffic and branch staff. To make up for the lack of personnel, they are leveraging Digital Check’s solutions and facilitating self-service capabilities for its customers. The easy usability and advanced capabilities of the company’s solutions are eliminating the need for multiple personnel to manage cash and check transactions while also simplifying the whole process for their customers as well.
Digital Check solutions are making measurable and sustainable contributions to the financial and banking sectors, and, as a direct result, the company is experiencing tremendous growth. On the near-term horizon for the company is helping banks facilitate more self-service capabilities for their customers. To achieve this, Digital Check is building new partnerships with banks as well technology leaders to bolster its solution portfolio. Adjacently, the company is also making headway for geographical expansion to reach a broader target audience base needing robust digital solutions. Hence, the future seems bright for the company!