Mark Haney, CTOIn today’s banking world, maintaining the right balance between convenience and security is the key to success for financial institutions (FIs). In providing a means of convenience for their users, FIs are adopting digital banking in greater numbers. FIs have realized that by using a traditional banking approach, they will never be able to meet the needs of their consumers in a digital-first world. As the technically savvy and future-focused financial organizations look to modernize their banking operations, a reliable partner who can help them in migrating to the digital world and guide them to reach new technical heights becomes crucial.
Having been in the industry for over a decade, Alkami is well-positioned to redefine the banking industry by bringing forward-thinking technology and providing customized solutions to make them more efficient, strategic, and successful in an increasingly competitive market.
“We deliver a continually updated cloud-based digital banking Platform to credit unions and banks, enabling them to grow confidently and outsmart but not outspend the Megabanks while building a thriving digital community,” says Mark Haney, CTO of Alkami. Alkami develops and delivers robust cloud-based digital banking solutions for credit unions and banks to provide a convenient way for their users to manage their banking operations. The company’s range of banking solutions include consumer and small business user onboarding, engagement, and account servicing, and can be enhanced with an enterprise business banking solution as well as a complete suite of upgrades.
With Alkami’s Platform, financial institutions have a level of control and customization, enabling them to provide a seamless experience to their users. Its capability of supporting endless add-on services and products enables financial institutions to extend Alkami’s technology utilizing software development kits, where institutions can embed custom-built solutions to create a unique user experience for their customers. “We believe that no matter which provider, codebase or functionality banks and credit unions are using, they should be able to provide a smooth, integrated user experience,” explains Mark, “That’s why we have an entire UX and design team making sure that the experience is as frictionless as possible.”
We deliver the fastest cloud-based digital banking Platform to credit unions and banks, enabling them to grow confidently and outsmart but not outspend the Megabanks while building a thriving digital community
Alkami has also integrated a state-of-the-art data engine within the Platform that tracks each user’s behavior, demographics, preference and overall relationship to the financial institution, permitting them to build strong relationships with their customers and members. Alkami aims to provide their customers with white-glove service and make sure that they are not just there for the delivery of the product as a single point of time and continue to be partnered with them throughout the digital transformation journey.
Recently, Alkami fully migrated to the Amazon Web Services cloud and also adopted a micro-services structure, enabling them to continuously deliver components of their single codebase for each area of functionality of their solution. With their single codebase, they can respond quickly to changing market conditions and threats, ensuring that all Alkami clients are on the same version within weeks of each other. “Our main objective is to partner with our clients, educate them about changes in the banking sector and provide them with the best features, security and tools in the industry,” says Mark.
While Alkami’s existing solutions have helped banks and credit unions consistently outperform the market in digital user growth at more than twice the average rate of their peers, the company continues to evolve their offerings. They are also developing additional ways for banks and credit unions to market with their new data engine so their customers can continue to grow confidently. “By enhancing the presence of our Platform and solutions, we’re humanizing the digital banking experience so community and regional banks can outsmart the Megabanks” concludes Mark.