Top 10 Banking Technology Consulting/Service Companies - 2020
We are living in a digital era where everything around us is driven by technology. The utilization of smartphones, the automation of processes, cloud computing, and data analysis is becoming a norm for organizations worldwide. Although the banking sector has lagged until now, financial organizations are kicking the gas on technological incorporation, paving the way for smart technology in banking operations. Banking CIOs are increasingly investing in the latest technologies like chatbots, artificial intelligence (AI), and blockchain to enhance their standing in the competitive landscape.
More than profitability, banking organizations are vying to win over customers by enhancing their customer-facing processes through technology. They are realizing that customers are not interested in waiting for hours. They want a smooth and seamless experience. This is where chatbots are making a difference. Backed by AI technology, chatbots are being used by financial organizations to reduce costs and meet the evolving expectations of their customers. By transitioning to chatbot technology, banks are automating their customer service operations.
To deal with the vast troves of data generated during customer interactions, organizations are investing in robust big data technologies to extract actionable insights and uncover more significant opportunities. The insights drawn using data analytics techniques help financial organizations make informed decisions and operate with foresight. Big data technologies also help banks understand their customers and deliver more enormous benefits, thus ensuring their loyalty. AI and big data technologies are also paving the way for better marketing strategies, product cross-selling, fraud detection, customer feedback analysis, and others.
Amid such trends making a wave in the banking sector, it is becoming imperative for organizations to equip themselves with the latest and most effective technologies in the market. In order to assist such companies in shoring up their capabilities, we have compiled this issue of CIOReview. In this edition, we have listed 10 most promising banking technology consulting/service companies 2020 to highlight the ones that can help you escalate your chances of success. Equipped with innovative technological capabilities, these enlisted service providers are transforming the banking landscape at the cloverleaf of various disruptive technologies. Besides, the magazine comprises insights from subject-matter experts, CIOs, and CXOs on the latest industry trends, best practices, recent innovations, and highlights their expertise. We hope this issue of CIOReview helps you build the partnership you and your organization need to foster an environment driven by robust and efficient technology.
We present to you CIOReview’s “10 Most Promising Banking Technology Consulting/ Service Companies-2020.”